LEGAL NOTICE AND GENERAL TERMS OF SALE

1- APPLICATION OF THE GENERAL CONDITIONS OF SALE

The website accessible at “www.vincentdastree.com” (hereinafter “the Site”) is an online sales site published by Union Vinicole des Coteaux d’Epernay - Champagne Vincent d’Astrée (hereinafter “the Seller”), an agricultural cooperative with variable capital of €51,040, registered with the Trade and Companies Register of Reims under the number 780 402 848 whose registered office is located at 32 rue Léon Bourgeois 51530 Pierry.

These General Terms and Conditions of Sale (hereinafter «GTC») specify the respective rights and obligations of the Wine Union of the Coteaux d'Epernay - Champagne Vincent d'Astrée and its Customers (as this term is defined below), as part of the online sale by the Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée on the Site of its champagnes (hereinafter «the Products»), in accordance with the terms and conditions indicated on the Site.

The offers on the Site are strictly reserved to natural persons, adults and having their full legal capacity to order on the Site (hereinafter referred to as «the Customer» or «the Customers»). Customers place orders on the Site for their personal needs for delivery within the European Union (EU). It is specified that the Customer is a consumer, that is to say that he acts for purposes that do not fall within the scope of his commercial, industrial, craft or liberal activity.

Any Product order made on the Site implies the prior and unreserved acceptance by the Customer of these GTC. This acceptance is materialized by the notch of the mention «By validating your order, you declare to have read and unreservedly accepted the General Conditions of Sale, Legal Notice and Privacy Policy».

The GTC applicable to the order are those in force on the day of the validation of the order on the Site. They are concluded for the duration necessary for the supply of the ordered Products, until any warranties are extinguished. However, the GTC may at any time and without notice be modified and updated by the Wine Union of the Coteaux d'Epernay - Champagne Vincent d'Astrée. It is up to the Customer to read the GTC at each order.

2- THE PRODUCTS

2.1. DESCRIPTION OF PRODUCTS

Each Product offered is accompanied by a technical sheet that has its essential characteristics. This technical sheet includes a photograph of the Product and a technical description. The photographs or graphic representations used to illustrate the Products, whether standard or personalized, have no contractual character and in no case engage the responsibility of the Seller.

The Seller may update or complete the technical data sheets at any time and without prior notice.

The Seller complies with the applicable French standards for marketed products. It may be necessary to develop its products and packaging in order to comply with these standards, in particular by integrating logos and mandatory mentions. A change in labelling does not constitute a change in the characteristics of the Products.

2.2. AVAILABILITY OF PRODUCTS

The Seller undertakes to confirm his order to the Customer by e-mail within a maximum period of seventy-two (72) hours from receipt of the order. The mere fact of adding a Product in the shopping cart does not constitute confirmation of the order, the Product may become unavailable between the moment of the addition in the shopping cart and the validation of the order by the Customer. In this case, the Customer will be informed directly in his basket and will be asked to delete the Product from his basket to continue his order.

In case of unavailability of a Product after placing the Customer’s order, the Seller undertakes to inform it as soon as possible by e-mail. He will propose to him, at the choice of the Customer and without additional costs, either the replacement by an equivalent Product, the cancellation of the entire order, or the maintenance of the order only for the Product(s) that would be available(s), the amount corresponding to the unavailable Product(s) and their shipping costs being refunded to the Customer, at the latest within fourteen (14) days from the refund request by the Customer.

ARTICLE 3 – ORDER

3.1. CUSTOMER ACCOUNT CREATION

The placing of any order through the Site requires that the Customer has previously created a customer account (defined below «the Customer Account»), it being specified that the creation of the Customer Account can be carried out independently of any order or prior to the validation of an order.

To create a Customer Account, the Customer must complete the form provided. This form includes «mandatory» information as necessary for the identification of the Customer and the delivery of his order (in particular civility, first name, last name, date of birth, billing and delivery address, telephone number, passwords, e-mail address). This mandatory information is indicated by an asterisk (*) on the Site. This form also includes «optional» information that the Customer is not obliged to complete to place an order on the Site (information not indicated by an asterisk). At the end of their registration, the Customer will receive an automatic email confirming the creation of their Customer Account.

It is specified that the password created by the Client is personal and confidential. It must be complex enough to protect the account. In case of forgotten password, the Customer can request a new password by clicking on the tab «Forgot password?» from the login form.

The information thus communicated must be complete, accurate and up to date. The Seller reserves the right to ask the Customer for confirmation (by any means) of the information he provides and his identity.

3.2. PLACING AN ORDER

To place an order on the Site, the Customer must select the Product he wishes to order and add it to the cart by clicking on «Add to cart».

On the "Shopping Cart" page, the Customer may:
Add/remove items to cart
Enter your promo code (promotional code) if you have one;
See the summary of his basket, including the promotions applied.

The Customer then has the choice to continue shopping or complete the order.

To validate the order, the Customer must click on «Order».
1/The Customer is then asked to identify himself with his Customer Account by entering his e-mail address and password. If they do not have a Customer Account, the Customer is asked to create one.
2/ Once identified, the Customer must add/select a personal address for billing and a delivery address.
3/Then the Customer must select a delivery method.
4/Once the address and delivery method have been chosen, the Customer must select the payment method.

To definitively confirm his order and pay, the Customer clicks on «Buy». The Customer is then redirected to the payment provider’s transaction platform where he indicates his banking information and confirms his payment by clicking on «Pay». Once the Customer has validated and paid for his order, he is automatically redirected to a page of the Site where the Seller confirms his order. At the same time, the Customer receives (i) an e-mail from the Seller acknowledging receipt of his order, providing him with an order number and a summary of his order (ii) an email confirming payment from the payment provider.

Any order not validated cannot be honored. Thus, the simple fact of adding a product in the cart does not mean validation of the order.

The Seller may ask the Customer for proof of identity. In this case, the order will only be confirmed after receipt and validation of these parts. The order preparation time may be affected by any delay in the transmission of this information.

If parts are not delivered before the day the order is shipped, the Seller reserves the right to cancel the order. Whatever the method of payment chosen, the Seller reserves the right to refuse any order or delivery in case (i) of refusal of authorization of payment by the banking institution or (ii) of non-payment, total or partial, a previous order by the Customer.

Failure to confirm by the Seller cannot be considered as confirmation and acceptance of the order.

ARTICLE 4 – PRICES AND PAYMENT METHODS 4.1. PRICES

The prices are those indicated on the Site on the date of the order. They are indicated in Euros and all taxes included. They take into account the value added tax applicable on the day of the order and include any applicable excise duties. They do not include delivery charges applicable to any order of products. These costs are charged in addition to the price of the Products and vary according to the delivery method chosen by the Customer when ordering. At no time may the sums collected be considered as a deposit or down payment. The prices of the Products may change between the time of placing the order and the day of delivery of the Products. In case of price changes (up or down), the prices in force on the day of the order (and not on the day of delivery of the products) will be applied to each order.

4.2. BILLING

A detailed invoice will be issued for each order and will be available under “My Orders” by clicking on “My Account”. The Customer has the possibility to download his invoice and/ or print it.

4.3. TERMS OF PAYMENT

The Customer may use the following payment cards: Visa/ MasterCard/ Carte Bleue. The Customer must be the holder of the card used. The Customer will be automatically redirected to the payment provider’s transaction platform. Bank information is entered via a secure server to ensure the security and confidentiality of the information provided by the Client during the banking transaction. It is expressly agreed that means of payment other than those listed above (cheques, cash, etc.) will not be accepted.

ARTICLE 5 – DELIVERY

5.1. TERRITORIALITY

The Products offered for sale on the Site are developed and marketed in accordance with current European standards.

Orders that are delivered elsewhere than on European territory will require a specific quote. Please contact the Union Vinicole des Coteaux d'Epernay +33 3 26 54 03 23 - celliers@champagne-vincentdastree.com.

In order to meet delivery deadlines, the Customer must ensure that he has provided accurate and complete information regarding the delivery address (such as, in particular: street, building, stair, access codes, names and/or intercom numbers, etc.). Inaccurate information may lead to additional delivery times, or forwarding at the expense of the Customer who remains responsible for the quality and accuracy of the information communicated when creating his account or placing an order.

5.2. DELIVERY TIMES AND COSTS

From the processing of the order, the corresponding Products are delivered via the Carrier "LA POSTE" within the following period:
- Delivery from 1 to 24 bottles: 2 to 4 working days, in metropolitan France

5.3. TRANSFER OF RISK AND OWNERSHIP

The risks of destruction, loss or damage of the Product(s) are borne by the Seller until delivery (without prejudice to any recourse that the latter may have against the carrier responsible for making the delivery).

The transfer of risks on the Products is carried out on the date of delivery of the Products to the delivery address indicated by the Customer. Delivery is understood as the physical delivery of the Products, the subject of the order, to the Customer or his representative at the address indicated when placing the order. The Customer must then check the order upon receipt.

The Seller reserves ownership of the Products, subject of the order, until full payment of their price by the Customer.

5.4. VERIFICATION OF RECEIPT ORDER

The Customer is obliged to check on delivery the condition and conformity of the Products delivered and must, if necessary, express any reservations on the delivery note. In the presence of an apparent anomaly (in particular damaged, open, traces of liquid, etc.), the Customer is invited not to open the package and to leave it to the carrier or service provider in charge of delivering the package.

ARTICLE 6 – RIGHT OF WITHDRAWAL

6.1. PRINCIPLE

In accordance with Article L 221-18 and following of the Consumer Code, the Customer has a period of fourteen (14) calendar days, from the receipt of the order, to exercise his right of withdrawal without having to justify reasons or pay penalties, except for return shipping. The Customer must inform the Seller of his decision to withdraw by sending him an unambiguous declaration by e-mail to the following address: celliers@champagne-vincentdastree.com, or by post to the following address: Champagne Vincent d'Astrée - 32 Rue Léon Bourgeois – 51530 Pierry

6.2. RETURN

The Products must be returned by registered mail with acknowledgment of receipt by the Customer, at the latest within the period of fourteen (14) days from the notification of his decision of withdrawal, to the following address: Champagne Vincent d'Astrée - 32 Rue Léon Bourgeois – 51530 Pierry , and must be accompanied by a letter of withdrawal and a copy of the invoice.

The Products must be returned intact, neither opened nor damaged, in their original packaging. If the original packaging has not been kept, the Customer must, taking into account the nature of the Products, pack them with the greatest care, in order to avoid breakage. Returned Products travel at the Customer’s expense and risk. Any damaged product will not be returned, exchanged or refunded.

6.3. REIMBURSEMENT

The Customer will be refunded the full amount paid during the order, as soon as possible and at the latest within fourteen (14) days of the notification by the Customer of his right of withdrawal, this period may be extended to the date of receipt of the returned Products or proof of shipment of these Products; the date chosen is that of the first of these facts.

The refund will be made by the same means of payment used by the Customer for the payment of his order.

In case of return of the entire order, the Seller reimburses the delivery costs related to this order. In case of partial return of the order, the Seller will not refund the delivery costs related to this order.

ARTICLE 7 – LIABILITY – FORCE MAJEURE

The Seller cannot be held responsible for the non-performance of the contract concluded with the Customer in case of unavailability of the Products, out of stock of the Products, in case of disruption or strike of transport services, communication or any other unforeseeable event beyond the control of the Parties. The contractual obligations of the Seller are suspended by operation of law and its responsibility released in case of events of force majeure (as defined by article 1218 of the Civil Code and by the French jurisprudence) likely to stop or reduce the production, the carriage of goods or prevent the normal performance of sales. The Seller shall also not be held liable for connection interruptions, server failures, electrical or other problems related to the Internet computer network. Finally, the Seller cannot be held liable in the event that the Products sold are stored/ stored/ preserved or consumed under abnormal conditions or incompatible with their nature. It is recalled that the Products must be kept at a temperature between 10 and 15°c and must not, under no circumstances should they be allowed to fluctuate above 10°C. They must be kept in their original position because the preservation of the foam and the quality of the product depend on this constant position of the bottles. In addition, exposure of the bottles to high temperature can lead to risks of explosion of the bottles.

The Products must be stored in a place that does not have an excessive degree of humidity and protects them from any possible contamination by odors or fumes from other products. They must always be handled with care (not shaken in particular).

ARTICLE 8 – CLAIMS AND LEGAL GUARANTEES DUE BY THE SELLER

The Seller is bound by the defects of conformity of the Products delivered with respect to the order in the conditions of article L. 217-4 and following of the Code of consumption and hidden defects of the Products sold in the conditions of articles 1641 and following of the Civil Code.

For any complaint, the Seller invites the Customer to contact the sales department, Champagne Vincent d'Astrée - 32 Rue Léon Bourgeois – 51530 Pierry, (hereinafter «the Consumer Service») at the coordinates indicated in article 14. Any complaint relating to a defect in the delivered Products, an inaccuracy in quantities or incorrect references in relation to the confirmation of the order by the Seller, must be made to the Seller by post or e-mail within seventy-two (72) hours from delivery of the Products. The Customer then has a period of five (5) calendar days from the delivery of the Products to return the non-compliant Products to the Seller. Any non-compliant Product must be returned in its original packaging, accompanied by a copy of the invoice and any other document provided. For any practical information on how to return a Product, the Customer is invited to consult the «Delivery» page or contact the Consumer Service directly at the coordinates indicated in article 14.

In the absence of possible repair or replacement, the Seller will then offer the Customer either the cancellation of the order and the refund of the sums paid – except in the absence of minor conformity – or the retention of the Products and a partial return of the price. The costs of returning the Product(s) ordered and delivered (s) and the possible delivery of another Product will be borne by the Seller.

The refund of Products deemed to be non-compliant or defective will be made as soon as possible and at the latest within eight (8) days of the Seller’s discovery of the lack of conformity or hidden defect. The refund will be made by credit to the Customer’s bank account.

The warranty of the seller is strictly limited to take-back obligations, replacement or refund of defective products and the seller will not be liable under any circumstances to compensation of any kind whatsoever to the Customer for any damage of any kind and to payment of any fees or penalties whatsoever, due to defects in the products sold.

These guarantees are without prejudice to the right of withdrawal provided for in Article 6 hereof.

ARTICLE 9 – INTELLECTUAL PROPERTY

The entire Site is subject to French and international legislation on copyright and intellectual property.

All rights relating to the intellectual property and databases of the Site and the materials published on it, including, without limitation, trademarks, drawings, logos, texts, images, photographs, audio and video material is - unless otherwise stated - the exclusive property of the Seller.

Any representation, reproduction, transcription, distribution, modification, adaptation, imitation, partial or total exploitation of the elements of the Site, for any public, commercial, political or advertising use, by any process whatsoever, is strictly prohibited without the prior express written permission of the Seller and engages the responsibility of its author. For information, acts of copyright infringement are punishable in France with penalties of up to 3 years imprisonment and 300,000 euros fine (art. L 335-2 and following the Code of Intellectual Property).

The Customer may download or print certain elements that are contained on the Site, provided (i) that these elements are exclusively for private and personal use (ii) no copyright or other proprietary rights are removed from these elements, (iii) the downloaded or printed material is not altered, (iv) that the Customer is in a country in which the consumption and/or purchase of alcoholic beverages is allowed, (v) that the Customer has the minimum legal age required for the consumption and/or purchase of alcoholic beverages in the country in which he is located.

ARTICLE 10 – PERSONAL DATA PROTECTION POLICY

All personal information concerning the Customer that he has communicated during the use of the Site, including in particular personal information that has been collected during any registration or order process, are subject to the Site Privacy Policy, which is an integral part of these General Terms and Conditions of Sale and is accessible from a link provided at the bottom of each page of the Site.

The Seller invites the Customer to regularly consult the Personal Data Protection Policy, to be aware of any changes that are made.

ARTICLE 11 – PROOF, RETENTION AND ARCHIVING OF TRANSACTIONS

The Seller makes every effort to ensure the confidentiality and security of the data transmitted on the Site. Electronic records, kept in the Seller’s computer systems, under reasonable security conditions will be considered as proof of communications, orders, payments and transactions between the Parties, unless proven otherwise. The archiving of invoices is carried out on a reliable and durable medium, in accordance with legal provisions.

ARTICLE 12 – NO WAIVER

The fact that the Seller does not avail itself at a given time of any of the provisions of the GTC cannot be interpreted as a waiver for the Seller to avail itself of it later.

ARTICLE 13 – DISPUTES - APPLICABLE LAW 13.1. APPLICABLE LAW AND LANGUAGE OF THE CONTRACT

These T&Cs are subject exclusively to French law. The GTC have been written in French and there is no translation into another language. If a translation of the GTC were to be made available to one or more Clients, only the French version would prevail in case of dispute, in particular in case of mediation (or any other alternative mode of dispute resolution) or before a court.

13.2. ASSIGNMENT OF JURISDICTION

In the absence of amicable agreement of the parties, any dispute resulting from the formation, interpretation or execution of these GTC or any order, will be subject to the jurisdiction of the Commercial Court of Reims, France.

ARTICLE 14 – CONSUMER SERVICE

You can contact Customer Service:
By e-mail to celliers@champagne-vincentdastree.com
By phone on +33(0)3 26 54 03 23 from (except holidays)
By mail to the following address: Champagne Vincent d'Astrée - 32 Rue Léon Bourgeois – 51530 Pierry

The purpose of these T&Cs is to define the terms of consultation of the Site and the conditions of use of its content.

1 - ACCESS TO THE SITE

The Site is accessible free of charge to any adult with access to the Internet network (hereinafter «you» or «the user»).

The Site is not intended for minors and we will not knowingly collect, use, provide or process any personal information of minors in any other form. By accessing this Site, you accept, without limitation or reservation, the legal provisions in force and the conditions detailed below.

When you browse the Site, if you submit your personal data to us, be aware that you will be considered as having granted your authorization for the use of this data by Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée for the purposes referred to in this legal notice and in the personal data protection policy. You acknowledge that the data you provide to us is accurate and constitutes proof of your identity.

Although we strive to keep the Site accessible at all times, we cannot guarantee you this access under any circumstances. Indeed, and in particular for reasons of maintenance, updating, or for any other reason that we do not control, access to the Site may be interrupted.

Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée reserves the right to modify and update, at any time and without notice, the GTU in order to adapt them to the evolutions of the Site and/ or its exploitation. Users are therefore advised to consult the latest version of the GTU before browsing the Site.

To access the Site, you must have reached the legal age of consumption and/ or purchase of alcohol according to the legislation in force in your country of residence (the highest age being that considered). Access and/or use of the Site by persons located in France is strictly reserved for adults. If there is no such legislation in your country, you must be at least 18 years of age to access the Site.

Any erroneous or falsified indication cannot engage the responsibility of Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée

If you do not agree to these terms, if you are under the legal age for the consumption and/or purchase of alcoholic beverages in the country in which you are located or if you are in a country where the use of this Site is not authorized, please leave the Site immediately. Any access and/or use thereof is at the user’s own risk.

2 - INTELLECTUAL PROPERTY

The entire Site is subject to French and international legislation on copyright and intellectual property.

All rights relating to the intellectual property and databases of the Site and the materials published on it, including, without limitation, trademarks, drawings, logos, texts, images, photographs, audio and video material is - unless otherwise stated - the exclusive property of Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée

Any representation, reproduction, transcription, distribution, modification, adaptation, imitation, partial or total exploitation of the elements of the Site, for any public, commercial, political or advertising use, by any process whatsoever, is strictly prohibited without the express prior written permission of Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée and is liable to its author. For information, acts of copyright infringement are punishable in France with penalties of up to 3 years imprisonment and 300,000 euros fine (art. L 335-2 and following the Code of Intellectual Property).

You may download or print certain elements that are contained on the Site, provided (i) that these elements are exclusively for private and personal use (ii) no copyright or other proprietary rights are removed from these elements, (iii) the downloaded or printed material is not altered, (iv) whether you are in a country where the consumption and/or purchase of alcoholic beverages is permitted, (v) whether you are of the minimum legal age required for the consumption and/or purchase of alcoholic beverages in the country in which you are located.

3 - INFORMATION ON THE SITE

General provisions

We strive to provide you with accurate and updated information. However, since data and information transmissions on the Internet are only technically reliable, we cannot guarantee the accuracy of all the information on this Site.

Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée provides information for purely informative purposes. It shall endeavour to check their accuracy and keep them up to date. However, no guarantee is made regarding the accuracy, accuracy, updating or completeness of this information.

Therefore and with the exception of gross and intentional misconduct, Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée declines all responsibility for any direct and/or indirect damage resulting in particular from an imprecision or inaccuracy of the information available on this Site, or for any damage resulting from a fraudulent intrusion of a third party on this Site, or for any damage or virus that could damage or render unusable your computer equipment following the visit of this Site or any other damage resulting from the use or loss of use, data or profits, whether in execution of a contract, negligence or tort arising out of or in connection with the use of the Site.

Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée cannot be held responsible in case of unavailability of the Site for any reason whatsoever.

Service Information

The services available on this Site, and in particular for the placing of an order and the creation of a customer account, are only intended for the purposes described in the section «Personal data protection policy».

Hyperlinks

The hypertext links set up on this Site may lead you to websites published by third parties whose content we do not control. Accordingly, and to the extent that hypertext links have been included on this Site solely for the purpose of facilitating your navigation on the Internet, the consultation of third-party sites will be your choice and your exclusive responsibility.

4 - MODIFICATION OF THE SITE AND THE CONDITIONS OF USE

Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée may be required to modify and update, at any time and without notice, the content and information included in this Site as well as these legal notices and personal data protection policy, in particular to comply with any new legislation and/or applicable regulations and/or to improve the Site. Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée cannot be held responsible for the consequences of such changes. Similarly, it reserves the right to interrupt or suspend all or part of the functionality of the Site at any time and without notice.

Any changes will be incorporated in these legal notices and privacy policy. Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée invites any user to read these legal notices and privacy policy at each consultation.

5 - APPLICABLE LAW

These Terms of Use and Access shall be governed by and construed in accordance with French law. In the event of any dispute, and after the failure of any attempt to find an amicable solution, you irrevocably accept the exclusive jurisdiction of the courts of Reims to hear this dispute. In the event of a difference in interpretation between the languages in which these conditions may be available, the French version shall prevail. If any of the provisions of these Terms are cancelled in whole or in part, the validity of the remaining provisions will not be affected. No waiver of any provision of these Terms shall be deemed to constitute a subsequent waiver of such provision or a waiver of any other provision hereof (whether or not similar).

6 - PERSONAL DATA PROTECTION POLICY

Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée respects your right to privacy. We take all necessary measures to ensure the security of the personal data you transmit to us.
This personal data protection policy (hereinafter «the Policy») describes the types of information that Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée may collect from you or that you will be able to communicate to us.
Thus, by visiting this Site and communicating electronically with us, you agree to our use of indirect personal data (cookies, login information) as described in our cookie policy below. If you do not agree to this Policy, you must refrain from using this Site and providing us with your personal information. The Site is not intended for minors and we will not knowingly collect, use, provide or process any personal information of minors in any other form.  This Policy may be modified at any time.
If you continue to use this Site after the changes we make take effect, you will be deemed to have accepted the changes. Therefore, please check this Policy regularly.

Processing:
The information collected is recorded in a computerized file by TEVC for the purposes of order processing, analysis and customer support.  They are kept for the period strictly necessary for the management of the commercial relationship with the exception of data whose minimum retention period results from a legal or regulatory obligation or from the expiry of a limitation period.
They are intended for TEVC and any subcontractors involved for the purposes defined below (Axome). 
We may collect personal information about you from various sources, including: - The personal data collected directly, which you voluntarily communicate to us on the Site when placing your order and when creating the customer account (title, surname, first name, date of birth, postal address, e-mail address and telephone number).
- Personal data collected indirectly, automatically (the IP address of the terminal used to connect, the type of browser, the operating system, access times, etc.) or with your express consent when using our Site. All information collected indirectly will only be used to track the volume, type and configuration of traffic using this Site, to develop its design and layout and for other administrative and planning purposes, to identify possible fraudulent uses and more generally to improve the service offered.
Personal data refers to information or elements of information that allow you to be identified directly or indirectly.  Although the specific details of the personal data we collect vary according to specific needs, we generally collect the following data:

When? > What data?
When creating an account: title, last name, first name, email address, date of birth, customer code (if existing), password 
When logging into your account: email address and password
When registering for the newsletter: e-mail address
When ordering products on the site: last name, first name, email address, content of your order, billing address, delivery address, mobile/landline phone number When contacting customer service: email address, the content of your request The processing that we implement is carried out subject to your consent and meets an explicit, legitimate and determined purpose. For our part, the processing of your personal data allows us to:
Manage your order
Manage our customer relationship via our CRM (customer relationship management GDPR: what is related to customer relationship management so customer record = right of access: contact claudia), to know you better, customize our products and services and contact you regarding products and services that may be of interest to you (product launch, promotional offers, VIP events, tastings, joint promotions, etc.)
We may disclose your personal data to official bodies or agencies in the event that we are required to do so to meet a legal obligation or if, in our judgment in good faith, such action is reasonably necessary within the framework of a legal procedure; to respond to any complaint or legal action; or to protect the rights of Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée or its customers and consumers.

Access Rights:
In accordance with Law No. 78-17 of 6 January 1978 on Information Technology, Files and Freedoms, as amended, known as the "Information Technology and Freedoms" Law, and in accordance with the European Data Protection Regulation No. 2016/679, which came into force on 25 May 2018, you have rights over your personal data: 
- right of access to your data, 
- right to rectification of your data, 
- right to object to the processing (for example, asking to stop receiving e-mails),
- the right to withdraw your consent,
- right to erasure of your data,
- right to limit processing (your data is not deleted but we make them unavailable),
- right of portability (you receive a file with the data you have entrusted to us, or you ask us to transmit this file directly to a third party).  You can assert your rights by making your request without delay to the following address: celliers@champagne-vincentdastree.com or by mail to the following address: Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée 32 rue Léon Bourgeois, 51530 Pierry . You also have the option to lodge a complaint with the CNIL.

For security reasons and to avoid fraudulent requests, each request must be clear and precise, accompanied by a copy of an identity document and made in accordance with the applicable legal framework. After processing the request, this proof will be destroyed.

You can unsubscribe at any time by unchecking the opt-in box on your profile or by clicking on the unsubscribe link from an email sent by Union Vinicole des Coteaux d'Epernay - Champagne Vincent d'Astrée 32 rue Léon Bourgeois, 51530 Pierry.

Security: 
We store your information in secure, publicly protected operating environments. We apply the accepted standards in this sector for the protection of personal data. The transmission of information via the Internet of the data of the Site is secure in the rules of art. After receiving your information, we apply strict procedures and security measures to prevent unauthorized access.

Storage:
The storage and processing of your information as well as the use of your information or their disclosure may require the transfer and/or storage of said information in the European Economic Area and their processing by staff of a supplier located in in those territories.
Our suppliers and service providers are bound by a contract that ensures a high level of data protection and requires (among other clauses) that they implement all necessary technical measures on an ongoing basis to keep your personal data secure.
Our main service provider for internet hosting is located in France.  In accordance with the legislation and regulations in force, we do not store your data beyond the time strictly necessary for the purposes pursued above.

Data type: the retention period
>The personal data you have completed/declared in your profile: Duration of three (3) years from your last activity on the Site  >Data concerning your navigation, your use of the Site: Duration of three (3) years from your last activity on the Site  >Data related to an order: Duration of three (3) years from your order >Statistics of audience measurement and attendance of our Site: Duration of thirteen (13) months  >Data to establish proof of a right or contract, or kept as part of a legal obligation: Archiving in accordance with current legislation

Encryption:
When you enter your IBAN on the Site, we apply the industry standards for the protection of banking data, and comply with all obligations provided by law.

When placing an order on the site, you will be automatically redirected to the transaction platform of the bank provider of payment Payplug.

7 - COOKIES POLICY 

Definition
A «cookie» is a small text file that is sent from the server of a website and is stored on the hard drive of your computer, tablet or phone when you visit a website. Thus, we can remember your preferences when you visit our website. Use of cookies
We use cookies to learn more about your interaction with our content and to help us improve your experience when you visit our Site.  Cookies remember the type of browser you use and the additional browser software you have installed and in some cases, your user journey. They also remember your preferences, such as language and region, which remain your default settings when you return to the Site. Cookies also allow you to rate pages, remember information about forms you have filled, access your personal space, implement security measures. 
Some of the cookies we use are session cookies, which are temporary and disappear when you close your browser. They are not stored on your hard drive. Others are persistent cookies, stored on your computer for a longer period of time, but will never exceed thirteen months. For cookies to measure the audience, the retention period of information will not exceed six months, beyond which the data will be anonymized.

The information stored by these cookies can only be read by the sender and only during the visit of the Site. You can refuse the use of these cookies by changing the configuration settings for navigation.
We use Google Analytics cookies to get an overview of our visitors' habits and number of visitors, and to help us improve the overall experience of visitors to our Site.
When you first visit our Site, you are asked to accept our cookies. You can choose to accept or reject cookies. 
However, if you choose to change or disable Cookies via your browser, you may not be able to enjoy all the features we offer through our Site.

For more information on setting Cookies, please consult the following websites:
http://www.cnil.fr/vos-libertes/vos-traces/les-cookies/ (in French) or http://www.aboutcookies.org/ .
For Internet Explorer™: http://windows.microsoft.com/windows-vista/Block-or-allow-cookies
For Chrome™: https://support.google.com/chrome/answer/95647?hl=en,
For Firefox™ https://support.mozilla.org/en/kb/activer-desactiver-cookies
For Opera™ http://help.opera.com/Windows/10.20/en/cookies.html.

Third party cookies

Third-party cookies are cookies configured by a domain other than the one visited by the user. A third-party cookie occurs when a user visits a website and a third party sets a cookie through that website (for example: cookies placed by Google, Twitter and Facebook).

We have no control over the process used by third parties to collect information related to your navigation on our Site and associated with the personal data they have. 

You can, if you wish, consult the policies of the various third-party websites to obtain information on their use of cookies.

We will not use cookies to collect personally identifiable information about you and you also have the right to access, rectify and object. However, if you wish, you can choose to reject or block all or part of the cookies on the Site of any third party by changing your browser settings as described above. 

Please note that most browsers automatically accept cookies and if you do not want cookies to be used, you may need to delete or block cookies yourself. Please note, however, that if you reject the use of cookies, you will still be able to visit our Site but some of the features may not work properly.